Privacy Policy
Last updated: June 16, 2025
Dreamer ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Dreamer mobile application and website ("Application" or "Service").
By using Dreamer, you agree to the practices described in this policy.
1. What Information We Collect
a. Information You Provide
- Email address and login credentials (for registered users)
- Text, audio, or images you submit for processing (e.g., voice recordings, prompts, generated content)
- Support requests, feedback, and communication with us
b. Automatically Collected Information
- IP address and device type
- Browser and OS info
- Timestamps, usage patterns, and feature interactions
- Diagnostic and crash log data
2. Use of Cookies
We use cookies that are strictly necessary for the core functionality of the Application.
We only use cookies essential for login and security. We do not use tracking or analytics cookies. These session cookies help:
- Keep you logged in securely
- Prevent fraudulent access
- Support CSRF protection
You cannot opt out of these cookies and still use the Application, but they do not track you for marketing or advertising purposes.
3. How We Use Your Information
We use your information to:
- Deliver core functionality of the Application (e.g., AI-powered content generation, voice-to-text, image generation)
- Provide customer support and respond to inquiries
- Improve performance, reliability, and features
- Monitor for abuse or misuse of the platform
- Fulfill legal and regulatory obligations
We do not sell or rent your data.
4. Third-Party Service Providers
We rely on trusted third-party providers to help deliver and operate our services, including:
- OpenAI, Anthropic – AI processing and language models
- Replicate – AI image generation pipelines
- Tigris – Cloud file and data storage
- Mailgun – Transactional email delivery
- Stripe – Subscription billing and payment processing
- Sentry, Uptrace – Application monitoring and error reporting
These providers process data solely on our behalf, under agreements that require confidentiality and data protection.
5. Data Retention
We retain your data as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
Generated content (e.g., text, images, transcriptions) may be retained temporarily for feature delivery, quality improvement, or user history unless deleted by you or explicitly requested for removal.
6. Your Rights
Depending on your location (e.g., under GDPR or CCPA), you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent or object to certain processing
- Request a copy of your data
- File a complaint with a data protection authority
To exercise any of these rights, please contact us at the address below.
7. Data Security
We take appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and secure storage practices.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Application is not intended for children under 13 (or higher age if required by local law). We do not knowingly collect personal data from children without parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are material, we will notify you via the Application or by email. Continued use of the Service after changes take effect constitutes your acceptance.
10. Contact Us
If you have any questions or concerns about this policy or your personal data, contact us at:
[Insert contact email or link]